
11:15
Introduction - Essentials of Sales

2:15
Basic of the Sales process (Part - 1)

16:26
Basics of the Sales process (Part - 2)

9:14
Historical Background of Sales

13:25
Responsibilities - Functions of Salesman

10:51
Importance of Sales

6:38
Important to Producers

12:53
Role and Responsibilities of Sales person

5:46
After Sale Services

9:52
Qualities of Salesman

9:31
Nature and Importance of Product Knowledge

6:22
Knowledge About Customers

7:06
Categories of Customers based on Their Needs

9:15
Kinds of Buying Motive